Send anything across Kabul. Just message us on WhatsApp.

Deliveries and rides with verified riders. You see the price before you confirm, pay cash on delivery, and get updates on WhatsApp the whole way.

Start on WhatsAppNo app to install. Works in Dari, Pashto and English.

What Moto does

Moto connects people who need something moved with verified riders who are online nearby. Everything, from the order to the handover, happens in one WhatsApp chat.

📦 Package delivery

Documents, food, medicine, parcels and shop orders anywhere in Kabul. A photo confirms every pickup and every handover.

🚕 Rides

A rickshaw, taxi or van picks you up where you are and drops you where you say. The fare is fixed before the ride starts.

🔁 Multi-stop orders

Send up to three packages in one trip, or a batch of orders to different addresses. One rider, one price, one chat.

🛡️ Verified riders

Every rider is checked before approval. Ratings, reports and returns are tracked so problem accounts are warned or suspended.

How it works for customers

Five short steps in one WhatsApp chat.

1

Message us

Open WhatsApp and send START. Pick your language the first time.

2

Choose the service

Delivery or ride, then the vehicle that fits the size and weight.

3

Share the locations

Drop a pin for pickup and for drop-off, straight from WhatsApp.

4

Confirm the price

You see the full price up front. Nothing starts until you say yes.

5

Track and pay

A verified rider accepts, you get their name and arrival time, and you pay cash at drop-off.

Become a rider

Work when you want, on your own vehicle. Job offers come to your WhatsApp and you choose which ones to take.

1

Sign up

Send START on WhatsApp and choose Become a Rider.

2

Complete the form

Your name, vehicle, licence and a selfie. It takes a few minutes.

3

Get approved

We review applications within 24 hours and message you when you are approved.

4

Go online and earn

Send ON to receive offers. You keep the delivery price paid by the customer; a small platform fee per delivery comes from prepaid credits.

🏍️ Motorcycle🛺 Rickshaw🚗 Car / taxi🚐 Van

Apply on WhatsApp

Frequently asked questions

Everything about orders, prices, riders and what to do when something goes wrong.

How do I place an order?

Message us on WhatsApp and send START. Choose delivery or ride, share your pickup and drop-off pins, and confirm the price. That is it.

Do I need to install an app?

No. Moto runs entirely inside WhatsApp, which you already have.

Which languages do you support?

Dari, Pashto and English. You choose when you first message us, and you can change any time by sending LANG.

How is the price calculated?

Every order gets a fixed price for the trip and the vehicle you choose. You see the full price before you confirm, and it does not change after that.

How do I pay?

Cash on delivery. The rider collects the amount shown in your order at drop-off. Digital wallet payment is coming.

How long does a delivery take?

It depends on distance and how many riders are online. When a rider accepts, you receive their name and an estimated arrival time.

Can I cancel an order?

Yes. Send CANCEL, or open MY ORDERS and choose the order. Cancelling before a rider is on the way is free. Repeated late cancellations may lead to a warning.

What happens if the rider cannot deliver?

The rider must bring the package back to the pickup point and confirm the return. If a package is not returned, report it in the chat and our team follows up.

What can I not send?

Weapons, drugs, alcohol, cash in large amounts, dangerous or illegal goods, and anything prohibited under Afghan law. The full list is in the Terms.

Can I send several packages at once?

Yes. A cycle sends up to three packages in one trip, and a bulk order sends many packages to different addresses with one confirmation.

How do I become a rider?

Send START on WhatsApp, choose Become a Rider and fill in the form. Applications are reviewed within 24 hours.

How do riders get paid?

Riders keep the delivery price the customer pays in cash. Moto charges a small fee per completed delivery, taken from credits the rider tops up in advance, so there is nothing to settle later.

I was warned or suspended. What can I do?

Use the Appeals page. Tell us what happened and our team reviews it and replies within a few days, in your language.

Where do you operate?

Kabul today. More cities will follow.